Giving Our Thanks

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We’re thankful you’ve visited our site, shown interest in our services and shared some of your valuable time with us.

We’re also super grateful for each of our clients: THANK YOU for  brightening our days, for challenging us, helping  us grow and making us better!  Enjoy your loved ones and contact us for help with your commercial or residential Thanksgiving clean up.

Let us take the hassle out of your holiday season with our 20% off Deep Clean discount, available to commercial and residential clients who schedule by 1/9/16.  Enjoy free estimates for commercial and residential service.

Want a free basic clean?  Participate in our contest for a chance to win.  The winner will be announced on 12/4/15.

HAPPY THANKSGIVING!

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PLEASE and THANK YOU

This week we want to hear from you.  We’re full of questions and who better to answer them than you?  Find our top 4 questions below.  Comment with your answers on this blog or when you see the post on Facebook.  We know surveys are a hassle and we appreciate you.  That’s why we’d like to give one free basic clean (applicable to home or business) to whichever person gives us the most valuable insight.  The rules are easy: 1. Answer all four questions. 2. Like our Facebook Page.  3. Tell us the truth .  We wouldn’t ask if we didn’t honestly want to know.

Thank You on Red Tags Hanging on a Line in the Snow

How have your cleaners or housekeepers failed you in the past?

What are your cleanliness pet peeves?

Have your cleaners or housekeepers ever behaved in ways that made you uncomfortable or were flatly inappropriate?  If so, please explain.

What are your actual expectations when you hire a professional cleaning service?  This answer can touch on anything from appearance and etiquette to equipment and method.

WE’LL ANNOUNCE THE WINNER OF OUR BASIC CLEAN ON OUR FACEBOOK PAGE TWO WEEKS FROM NOW- 12/4/15.  THAT SHOULD GIVE THE POST AMPLE TIME TO CIRCULATE.

In the mean time, get to know us. Get familiar with our services. Get a free estimate commercial or residential estimate or contact us to schedule your 20%0ff deep clean (valid until 1/9/16).

Avoid Cleaning’s Major Misses

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NOT MEETING THE CLIENT’S STANDARD OF CLEANLINESS
CLIENTS: Make your expectations as clear as possible before service begins. As service continues, continue to discuss what you are and aren’t satisfied with.
CLEANERS: Ask questions about every and anything you’re unsure of, about the client’s exact expectations and about special needs.  Offer a way for your clients to give you feedback regularly.

MISSING APPOINTMENTS/LATE TO APPOINTMENTS
CLIENTS: Don’t stand for it!
CLEANERS: Don’t do it!  Be on time and communicate if for any reason you cannot be.

UNPROFESSIONAL BEHAVIOR
CLIENTS: Show your cleaners how you prefer to interact and expect them to fall in line.  If they don’t fall in line, talk to them and be as direct as possible about your expectations.  It should only take one talk.
CLEANERS: Act professionally and follow your client’s lead.

PRICES HIGHER THAN ESTIMATE
CLIENTS: Be as clear as you can about the condition and needs of your household, business, or space.  The clearer you are, the more accurate an estimate will be.
CLEANERS: Make it clear to your clients that your estimate stands except in cases where the space and clean desired are more demanding than initially stated.  Ask questions so you’ll be informed when giving the estimate.  When you find an effective pricing method, stick to it across the board.

Enjoy free commercial or residential estimates. #becausecleanisgood

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The Joy of Growing Pains

fb4Life is full of lessons.

This new business venture has us on a lesson roller coaster.  We’re learning on the go and continually realizing there’s a better way to do every single thing.  We’re under the pressure not only to measure up but to out measure your other options- 24/7.

It’s a good thing we like pressure. There really IS always a better way.  We’ll always be interested in learning and adapting to it quickly.

1 good lesson is more valuable than a million pats on the back.

Talk to us!  Tell us when something isn’t up to snuff and feel free to share better methods along with your ideas. Thx!

Enjoy free commercial and residential estimates 🙂

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